Shipping policy

Shipping Policy

Thank you for shopping at Khurshid. We are committed to delivering your order safely and on time. Please review our shipping policy below:

Processing Time:
Orders are processed within 24-48 hours on business days. Orders placed on weekends or public holidays will be processed on the next business day.
Confirmation:
Once your order is processed, you will receive a confirmation email with shipping details.

Domestic Shipping:
We proudly deliver across Pakistan. Delivery times may vary depending on your location.
International Shipping:
Currently, we primarily ship within Pakistan. For international inquiries, please contact our customer service.

Standard Shipping:
- Within Lahore: 1-2 business days
- Other Cities: 2-4 business days
Expedited Shipping:
If available at checkout, expedited options may be offered at an additional cost.
Tracking Your Order:
Once your order is shipped, you will receive an email with tracking information so you can monitor your delivery status.

Calculation:
Shipping charges are determined based on order weight, destination, and the shipping method selected at checkout.
Free Shipping:
Enjoy free standard shipping on orders that exceed a specified amount (if applicable).

Delays:
While we strive for timely delivery, please note that unforeseen circumstances—such as inclement weather, carrier delays, or high order volumes—may occasionally cause delays.
Damaged or Lost Items:
If your order arrives damaged or is lost during transit, please contact our customer service immediately. Claims should be reported within 7 days of receiving your order.

For information on returns and exchanges, please refer to our Returns Policy page.

If you have any questions regarding your order or our shipping policy, please feel free to reach out:

We reserve the right to update or modify this shipping policy at any time without prior notice. Please check this page periodically for any changes.

Thank you for choosing Khurshid. We look forward to serving you with excellence and ensuring a smooth delivery experience.